Abigail M. Klutts,
PharmD
PGY2 Ambulatory Care
Resident
University of
Maryland School of Pharmacy
A recent study published in Currents in
Pharmacy Teaching and Learning attempts to determine whether different
perceptions exist with regard to generational categories among APPE (advanced
pharmacy practice experiences) students and their preceptors. Wingate
University School of Pharmacy students and their preceptors were assigned
generational categories according to birth year, as follows: Veteran
(1929-1945), Baby Boomer (1946-1964), Generation X (1965-1980), and Millennial
(1981-1996). They completed a six question generational survey to evaluate themselves
and their counterparts regarding views on teaching and learning style, career
purpose, communication style, technology, outlook on life, and the student preceptor
relationship. Each question had four options that anonymously corresponded with
one of the generational categories. Table 1 below provides a list of questions,
responses, and corresponding generational categories.1
The results show that students were
categorized as Generation X (n=7, 8%) or Millennial (n=80, 92%) while
preceptors were categorized as Baby Boomer (n=12, 18%), Generation X (26, 38%),
or Millennial (n=30, 44%). No one was categorized as Veteran, although this
descriptor was the second most commonly selected survey choice among both
students and preceptors. Across all questions, students and preceptors
frequently made choices that did not correspond with their personal generational
category. Of note, for all six questions, preceptors selected identical
categories about their students for which the student self-identified. Where
student and preceptor responses aligned were upon self-reflection about
preferred learning style (process-oriented; Veteran), career purpose (“I work
to make a difference”; Millennial), and outlook on life (“I am grateful”;
Veteran), which may be more indicative of their pharmacy career choice instead
of true generational differences.1 This study has several
limitations including minimal external validity, small sample size, and recall
and selection bias. However, it brings to light an interesting conversation
about generational influences on teaching and learning; a field of study that
is generally lacking in the literature.
If generational differences influence
relationships among teachers and learners, it is important to identify how and
find ways to overcome any present barriers. It would be ideal for a teacher
from Generation X, for example, to provide the same educational experience to
all students despite their personal generational identities. An article by Don
Levonius2, a consultant for talent development, highlights some of
the ways that generational needs differ and how to accommodate their particular
learning preferences. He claims that the Veterans, or “Silent Generation,” as
he calls them, value hard work and slow, steady progress as a result of seeing
their parents struggle through the Great Depression. They respect authority and
stick to the task at hand rather than speaking up. As a result, they prefer
instructor led lectures, predictability, and time to practice skills
independently. Baby Boomers are described as “internally focused yet
extrinsically motivated” which explains their strong self-efficacy and pride in
working long hours. These learners require collaborative discussion and
inclusive decision-making. Generation X marks a shift in attention away from
children, as families evolved into two parent working households or single
parent households. The resulting learners are self-directed and value work-life
balance instead of working long hours like their parents did. Thus, effective learning
activities are fun, prove their relevance, and allow individual discretion to
complete tasks in various ways. Finally, Millennials, otherwise called
“Generation Y” or “Echo-Boomers,” were born to financially stable Baby Boomers
who carved out time to work from home and save for their education. They are
described as achievement oriented and technologically savvy, preferring
activity-based group work, individualized feedback, and technology incorporated
into the classroom.2
While the above examples are, in part,
opinion based and rooted in stereotypes that may not apply to everyone, they
help explain how and why teaching strategies have changed over time. As
workplaces evolve to accommodate changing market needs, learners must also be
equipped to work in these new settings. Thus, it is important for teachers to
avoid getting attached to one way of teaching that serves one point in time. Luckily,
current teaching methods incorporate numerous types of learning activities to
accommodate the various needs of learners, whether they be generational needs
or otherwise. As seen by the results of the survey above, students and
preceptors frequently identified with answers that did not correspond with
their personal generational categories. Here is yet another example of the
complexity of a learner. We use stereotypes to better understand a group while
acknowledging that individuals exist who veer from the suspected course.
I challenge teachers, including myself, to
consider generational differences when conducting an audience analysis prior to
teaching a new class. While learning activities may be catered to a particular
generational category, we know that variances exist and may require altering as
the course progresses. Of course there is more to consider than generational
category alone. In the research example above, students and preceptors showed
preference toward a process-oriented learning preference which may be a result
of career choice, as pharmacists overall tend to be process-oriented.
Therefore, learning activities should be better suited for pharmacy students
than otherwise. As three primary takeaways, we should be aware of generational
differences as one aspect of a learner, include a variety of learning
experiences that target different types of learners, and finally make sure that
the learning experiences provided are well suited to raising exceptional pharmacists
who are prepared for an evolving healthcare landscape.
References:
1. Smith
SM, Coleman M, Dolder CR. Evaluation of generational influences among 4th year
pharmacy students and experiential preceptors. Curr Pharm Teach Learn [Internet]. 2019
Sept [cited 2019 Oct 4];11(9):888-94. Available from: https://reader.elsevier.com/reader/sd/pii/S1877129718303708?token=29F922C07CC7CADB480F12D37E105D043AFE8AEFEC8A557AEE4FC8E3C2593065A9EA3C104C20DCE516601B69EAE951F2
2. Levonius
D. Generational differences in the classroom [Internet]. 2018 Jun [cited 2019 Oct
4]. Available from: https://www.td.org/newsletters/atd-links/generational-differences-in-the-classroom
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